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dealing with (people, customers, complaints, etc.); receiving (callers, visitors, etc.); attending to; handling; serving
お客様への応待は丁寧にしてください。
Please be polite when dealing with customers.
電話の応待マナーを研修で学んだ。
I learned phone etiquette in training.
彼女の応待は明るくて好印象を与える。
Her manner of dealing with people is bright and leaves a good impression.